Privacy Policy

This is the London Urban Support Organization (“LUSO”) privacy policy. This document explains LUSO’s policies for the collection, use and disclosure of personal information. LUSO abides by applicable privacy legislation.

The Information We Collect

LUSO collects information by various methods including information actively provided by its customers.

How We Use This Information

This information is used for Customer Service and Promotions

LUSO may use aggregate or anonymous information which will not be linked to identified individuals for various other uses for itself and third parties.

Who We Share This Information With

LUSO does not share personal information with any third parties except as disclosed in this policy. LUSO may provide personal information to its consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist our uses disclosed herein.

We may use subcontractors located in to process personal information for Data Backup, Customer Record Keeping. More information can be obtained from our Privacy Officer.


Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in LUSO files by contacting the LUSO privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.


LUSO may amend this policy from time to time by posting an updated version on our website. If such amendments affect how LUSO uses or discloses personal information already held by LUSO in a material way, we will obtain consent.

This policy was last updated on September 29, 2011

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.

LUSO may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of LUSO, provided that entity abides by this or a similar privacy policy.

Contact Us

For more information on LUSO and privacy please contact our Privacy Officer at:

Meredith Fraser –
Anti-Hate and Anti-Bias Program Coordinator
LUSO Community Services
519.452.1466 (T)
519.452.1673 (F)